Consumer Dispute Resolution

Online Dispute Resolution

The European Commission provides a platform for online dispute resolution (ODR):

Consumer Dispute Resolution Act

Deltapax Reisen GmbH is not willing or obliged to participate in dispute resolution proceedings before a consumer arbitration board.

Insurance Ombudsman

Complaints office for disputes with insurance companies or intermediaries:

Versicherungsombudsmann e.V.
Postfach 080632
10006 Berlin
www.versicherungsombudsmann.de

Contact

Deltapax Reisen GmbH
Frankfurt am Main, Deutschland
E-Mail: info@doel.de
Phone: +49 211 5 888 8